PIVOT Language Access Technology

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Language Access, Answered.

Get clear answers about how PIVOT works, scales, and supports your organization.

From implementation and scalability to compliance and language expansion, this FAQ is your go-to resource for understanding how PIVOT delivers signed, spoken, and written language access—directly at the source.

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PIVOT Language Access Technology FAQs

PIVOT is a Language Access Technology platform that makes information accessible in multiple languages and modalities—directly at the source.

PIVOT delivers signed language video, spoken audio, and written text translations in one unified experience, without duplicating content, creating separate pages, or sending users elsewhere.

It is designed for organizations that need scalable, compliant, and future-ready language access across digital and physical touchpoints.

Most language access solutions are bolted on after the fact—static PDFs, separate translated pages, or outsourced videos that quickly go out of date. PIVOT solves this by:
  • Embedding language access where information already lives
  • Eliminating English-first workarounds
  • Reducing duplication, re-hosting, and maintenance costs
  • Making updates instant across all languages and modalities

Language access becomes infrastructure, not a patch.

PIVOT integrates through a single line of code or QR-based delivery, depending on the use case.

Once implemented:

  • Users select their preferred language and modality
  • The same source information is delivered as:
    • Signed language video
    • Spoken audio
    • Written translation
  • Updates to the source automatically propagate everywhere


No separate workflows. No parallel content systems.

PIVOT supports:

  • 7,000+ spoken and written languages
  • 300+ global signed languages


This includes national, regional, and community-based languages—making PIVOT suitable for global, multilingual, and Deaf-inclusive audiences.

Yes—and this is one of PIVOT’s core differentiators.

Unlike traditional accessibility tools, PIVOT delivers signed languages directly where the information exists, not as an external link or separate video library.

This is critical for:

  • Healthcare instructions
  • Government services
  • Safety and compliance information
  • Financial disclosures
  • Public-facing digital services
PIVOT delivers triple-modality language access:
  • Signed language video
  • Spoken audio (voiceover)
  • Written text translation

Users choose how they access information—without being forced into a single format.
PIVOT is both—and more. PIVOT is a Language Access Technology platform that sits at the intersection of:
  • Accessibility
  • Usability
  • Compliance
  • Multilingual communication
  • Digital equity

It supports accessibility standards without reducing language access to compliance alone.
No. PIVOT does not replace human expertise—it scales it with augmentation. PIVOT supports:
  • AI-based translations
  • Human translations
  • Hybrid workflows

Human translators and interpreters remain essential. PIVOT ensures their work is delivered efficiently, consistently, and at scale.
Yes. PIVOT provides multimodal translations for PDFs and documents, including:
  • Signed language video
  • Spoken audio
  • Written translations

This is especially valuable for:
  • Healthcare discharge instructions
  • Consent forms
  • Policy documents
  • Public notices
  • Educational materials

PIVOT works across digital and physical environments, including:

  • Websites and web applications
  • PDFs and documents
  • Kiosks and touchscreens
  • Prescription bottles and packaging
  • Product instructions
  • Public signage via QR codes

If information exists, PIVOT can deliver it accessibly.

PIVOT is used across high-impact sectors, including:
  • Healthcare
  • Government and public services
  • Finance and banking
  • Manufacturing and safety-critical industries
  • Education
  • Transportation
  • Consumer services

Any organization serving multilingual or Deaf communities benefits from PIVOT.
Yes. Language access is required by law in many contexts, especially for government agencies, healthcare providers, and organizations receiving public funding. In the United States, language access requirements are enforced through:
  • Title VI of the Civil Rights Act, which prohibits discrimination based on national origin
  • Section 1557 of the Affordable Care Act, which requires meaningful access for individuals with limited English proficiency
  • Americans with Disabilities Act (ADA), which applies when language access intersects with disability access, including signed languages
  • Federal and state agency language access policies and guidance

Organizations must provide meaningful, timely, and accurate access, not just translated materials in name only.

Captions and subtitles:

  • Assume literacy in one language
  • Do not serve signed language users
  • Do not support multilingual access at scale


PIVOT:

  • Supports signed, spoken, and written languages
  • Allows users to choose their preferred modality
  • Delivers access at the source, not as an afterthought
Yes. PIVOT supports compliance with:
  • Language access mandates
  • Disability access requirements
  • Federal, state, and international accessibility frameworks

More importantly, it helps organizations move beyond minimum compliance toward effective, equitable communication.
Absolutely. PIVOT is built for:
  • Enterprise-level deployments
  • Multi-site and multi-language environments
  • Ongoing content updates
  • Centralized management with distributed access

It reduces long-term costs by eliminating redundant workflows.

PIVOT is developed by dozanü innovations, a Deaf-led company specializing in marketing, accessibility, and technology.

Translation services within the PIVOT ecosystem are provided by accesszanü, the official language access partner.

End users:
  • Select their preferred language
  • Choose their preferred modality
  • Access information instantly

No accounts. No downloads. No barriers.

Yes.

Organizations can customize:

  • Languages offered
  • Modalities enabled
  • Delivery method (web, QR, document, device)
  • Translation approach (AI, human, hybrid)
PIVOT is scalable because organizations can add and expand languages over time—across signed, spoken, and written modalities—without rebuilding content or workflows. It scales by:
  • Using a single source of truth for all information
  • Allowing languages to be added incrementally, by modality
  • Supporting AI, human, or hybrid translations at any stage
  • Updating all enabled languages automatically when content changes
  • Deploying across websites, documents, kiosks, QR codes, and devices
  • Managing multilingual access centrally across teams and locations

Organizations can start with a few high-priority languages and expand globally at their own pace, without duplicating pages or increasing technical complexity.

Getting started is simple.

You can:

  • Schedule a demo
  • Discuss your language access goals
  • Identify the best implementation approach


Language access should be built in from day one — not patched later.

Schedule a demo by emailing hello@gopivot.me

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Accessibility Statement

Built on Access for Everyone

PIVOT is built with the belief that access to digital information is a right, not a luxury. We are committed to ensuring our platform is accessible to everyone, including people with disabilities and those who use assistive technologies.

We strive to meet or exceed WCAG 2.2 AA standards across all digital experiences and regularly test with both automated tools and real users. Our design and development teams integrate accessibility into every stage of our process—from wireframes to deployment.

We also work closely with community partners and accessibility experts to ensure our approach reflects lived experience and current best practices.

If you encounter any accessibility barriers on our site or platform, please contact us at hello@goPIVOT.me. We will do our best to respond within 24 hours and resolve the issue quickly.

This statement was last updated: June 2025.

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